Privacy Policy

EarlySmarter (the “Company”) values user privacy and complies with applicable privacy laws and regulations. This Privacy Policy explains the purpose of collection and use, retention period, and processing methods of personal information.

This policy applies to the EarlySmarter website and inquiry features.

1. Personal Information We Collect

The Company collects the following personal information.

Information entered directly by users

  • Name

  • Email

  • Phone Number

  • Message

Information automatically collected during service use

  • Device information such as OS and browser

  • Partial IP address in non-identifiable form

  • Usage logs such as visited pages and click events

2. Purpose of Collection

The Company collects and uses personal information for the following purposes.

Receiving inquiries and responding to consultations
Providing service guidance and follow-up contact
Managing customers and reviewing inquiry records
Improving website quality

3. Retention and Use Period

The Company retains personal information according to the following standards.

  • Inquiry records are retained for up to one year after completion, then destroyed without delay.

  • If retention is required by law, data is retained according to that legal requirement.

  • Web logs and analytics data are retained within Google Analytics default retention periods, up to 14 months.

4. Provision to Third Parties

The Company does not provide user personal information to third parties.

However, information may be provided when required by law, such as requests from investigative authorities.

5. Outsourcing of Personal Information Processing

The Company may outsource certain work to external providers to deliver better service.

Website operation and data storage

  • Outsourced provider: Webflow, Inc.

  • Purpose: website operation and data storage

  • Storage location: Webflow servers overseas

Analytics and service improvement

  • Outsourced provider: Google LLC

  • Purpose: visitor analytics and service improvement

  • Storage location: Google servers overseas

The Company manages and supervises providers so they process personal information safely.

6. User Rights and How to Exercise Them

Users may exercise the following rights over personal information held by the Company at any time.

  • Request access to personal information

  • Request correction or deletion

  • Request suspension of processing

Requests may be submitted to the email below.

The Company will act without delay according to applicable law.

7. Destruction Procedure and Method

The Company destroys personal information without delay when the retention period has expired or the processing purpose has been achieved.

Destruction procedure

  • Information entered by users is stored for a set period according to internal policy and law, then destroyed.

Destruction method

  • Electronic files: permanently deleted using irreversible technical methods

  • Paper records, if any: shredded or incinerated

8. Privacy Officer

The Company designates a privacy officer to handle privacy-related inquiries.

You may contact us at any time about privacy matters and request access, correction, or deletion of your personal information.

9. Cookie Use

The Company may use cookies to improve the website experience.

Purpose of cookie use

  • Maintaining website functions

  • Visitor analytics using Google Analytics

How to refuse cookies

  • You may refuse or delete cookies through your browser settings.

  • Install the Google Analytics Opt-Out tool
    https://tools.google.com/dlpage/gaoptout

10. Changes to This Privacy Policy

The Company may revise this Privacy Policy when laws or operating policies change.
Changes will be announced on this page.

  • This policy was established in November 2025.